Privacy Policy

Last updated: April 30, 2026

TILLY (“the Company”, “we”) is committed to protecting the privacy of visitors to tillyfood.com and our business partners. This policy explains how we handle your data in accordance with the Egyptian Personal Data Protection Law No. 151 of 2020.

1. Data We May Collect

When you contact us (form, phone, WhatsApp, email) we may keep:

• Business name and contact person.
• Phone number and email.
• Business address and delivery area.
• Wholesale order details (products and quantities).
• Any recorded correspondence.

The site also automatically collects limited technical data (IP, browser type, pages visited) for analytics purposes.

2. How We Use Your Data

• Responding to inquiries and providing wholesale quotes.
• Coordinating orders and delivery.
• Sending updates about new products (with your consent).
• Improving the site and user experience.
• Complying with legal and accounting requirements.

3. Who We Share Data With

• Shipping & distribution companies for delivery.
• Analytics providers (Google Analytics) in aggregated, anonymous form.
• Government authorities only upon official legal request.

4. Cookies

The site uses essential cookies for operation and analytics cookies for behavior insights. You can manage these in your browser settings.

5. Your Rights Under Egyptian Law

• Access your stored data.
• Correct any inaccurate data.
• Delete your data within legal terms.
• Withdraw consent at any time.
• File a complaint with the Egyptian Personal Data Protection Center.

6. Data Security

We apply technical and organizational measures (SSL encryption, firewall, periodic security reviews). We commit to notifying you within 72 hours of any breach.

7. Retention Period

We retain your data for the duration necessary, or as required by Egyptian law (5 years for accounting records).

8. Contact Us